Secure, reliable delivery is the final piece of the jigsaw when it comes to supplying you with your 0-gauge models and top-quality products deserve top-quality shipment options.
We are extremely flexible and will do our very best to match our customers’ requirements when it comes to shipping. We will happily discuss speed of delivery, cost, insurance etc to get the right package for you. We always aim to despatch goods within 1 to 2 days of receipt of payment unless we have discussed other arrangements with our customers.
Here are some of the delivery options we offer:
We tend to use the Royal Mail for most packages weighing 2 kilos or less. 2nd class is particularly good value if you are prepared to wait a couple of days and the goods are of fairly low value. First Class and/or first class sign-for is slightly more expensive but does generally get the package to you by the next day for most parts of the United Kingdom.
For more valuable items up to 2 kilos the Royal Mail Special Delivery service is excellent. It guarantees delivery by 1pm next day and gives full insurance up to £500.00. We tend to use this service for small locomotives in particular.
For packages over 2 kilos we offer Parcelforce 48 as our standard shipping option. Delivery is within 2 days and goods can be insured for the full value (for an additional premium cost). Although slightly dearer than many of the private courier companies, the big advantage with Parcelforce is that if delivery is attempted and you are not at home, then a card will be left with you, and the parcel will be dropped at a local post office or Royal Mail depot for you to collect.
Other Parcelforce services can be offered according to requirements. Please just ask.
For larger and heavier parcels, we use several different couriers, most of which offer next day delivery for a very competitive rate. We use a broking company to get the best offers from a range of different courier companies and can always discuss the various options/costs with you prior to booking. Again, goods can be insured for the full value (for an additional premium cost). If you are not at home a second attempt to deliver is normally made but thereafter the parcel will be taken back to the courier’s depot for customer collection. This could be some distance from your home address and is the only real disadvantage of using couriers.